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Privacy Policy

1. Introduction

At Clarity Investigations, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your data.

2. Information We Collect

We may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company details
  • Identification documents (where legally required)

 

Service-Related Information

  • Case details
  • Investigation information
  • Communication records

 

Technical Information

  • IP address
  • Browser type
  • Website usage data
    Cookies

3. How We Use Your Information

We use collected data to:

  • Provide and manage services
  • Communicate with clients
  • Comply with legal obligations
  • Improve our website and service performance
  • Maintain security and prevent fraud

 

We do not sell personal data to third parties.

4. Legal Basis for Processing

We process data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • Client consent (where applicable)

5. Data Sharing

We may share information only:

  • With trusted service providers (under confidentiality agreements)
  • When required by law or court order
  • With regulatory authorities if legally obligated

6. Data Security

We implement appropriate technical and organisational measures to protect data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

 

Access to sensitive data is restricted to authorised personnel only.

7. Data Retention

We retain personal data only as long as necessary:

  • To fulfil contractual obligations
  • To comply with legal requirements
  • To resolve disputes

 

After this period, data is securely deleted or anonymised.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal limitations)
  • Object to processing
  • Withdraw consent

 

Requests can be submitted via our contact details below.

9. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyse website performance
  • Enhance security

 

You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.